How much does shipping cost?
Shipping costs depend on the size, weight, and destination of your balikbayan box or items. Don’t worry — we offer affordable rates and flexible options to fit your needs.
For a detailed breakdown of our prices, please check our Price Page here: [Link Here]
Do you offer free shipping?
Yes! WGDelta Balikbayan Box Cargo offers a free box promotion:
- For jumbo free 1 bulilit box or 1 Jumbo Box free for customers who are shipping 10 boxes or more.
It’s our way of saying thank you for trusting us with your shipments.
For more details about this promotion and our rates, check out our Price Page here: [Link Here]
How long does shipping take?
Shipping with WGDelta Balikbayan Box Cargo usually takes 2–3 months to reach the Philippines.
⚠️ Important: The countdown starts from the container departure date, not from the pickup date. This means:
- We pick up and prepare your boxes first.
- Once the container departs, the 2–3 month delivery period begins.
- Delivery time may vary depending on which part of the Philippines your shipment is going to.
This ensures your boxes are delivered safely and on time, no matter the destination.
Can I track my order?
Yes! WGDelta Balikbayan Box Cargo provides a tracking service so you can monitor your shipment every step of the way.
- Once your box is picked up and loaded into the container, we will provide you with a tracking number.
- You can use this number to check the status and location of your shipment anytime.
- We also provide regular updates to keep you informed until your box safely arrives at your loved ones’ doorstep.
Shipping with us is safe, transparent, and stress-free!
Track Your Shipment Here [Link Here]
Can I change my shipping address after placing an order?
Unfortunately, once your box has been loaded into the container, the shipping address cannot be changed. This is because the container is already scheduled for departure, and any changes at this stage could delay the shipment or affect delivery.
However, our WGDelta Customer Service Team is always available to:
- Track your box
- Provide updates on its status
- For any questions or concerns regarding your shipment, please contact us immediately.
To avoid issues, we recommend confirming your shipping address carefully before your box is picked up. We are committed to making sure your boxes are delivered safely and on time.